All Sales Are Final:

At Lucia Fashion, we do not accept returns, nor do we offer refunds or exchanges for any item, unless the item received is defective, damaged, or not the product originally ordered.

Exceptions for Defects or Damage:

If you receive a damaged or defective item, you must contact us immediately (within 48 hours of delivery) through our contact page or email (sales@luciafashion.store).

Please Provide:

• Your order number.
• A detailed description of the defect or damage.
• Clear photos of the damaged item.

If the defect is confirmed, we will send you a replacement or a full refund.

Questions:

If you have any questions about our no-returns policy, please contact us before making your purchase.