Return & Refund Policy

At Lucia Fashion, we carefully inspect all items before shipping to ensure the highest quality. For this reason, all sales are final, and we do not accept returns or exchanges.

Exceptions – Damaged or Incorrect Items:
If you receive an item that is defective, damaged, or not what you originally ordered, please contact us within 48 hours of delivery at sales@luciafashion.store.

To process your request, please include:

• Your order number.
• A brief description of the issue.
• Clear photos of the item and the packaging.

Once the issue is reviewed and confirmed, we will offer a replacement or a full refund.

Questions?
If you have any questions about our policy or need assistance with sizing, please contact us before placing your order. We are happy to assist you in English or Spanish.