Terms and conditions.
Welcome to Lucia Fashion LLC. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and placing an order, you accept these terms and conditions in full. Please read them carefully.
Our commitment to you.
Lucia Fashion is committed to processing orders accurately, using secure payment methods, and providing a clear and honest shopping experience. We aim to communicate transparently with customers and handle any issues related to orders in a fair and reasonable manner. We strive to ensure all transactions are handled with the utmost care and efficiency.
Your responsibilities as a customer.
Customers are expected to use the website responsibly, provide accurate information when placing orders, and complete payments using authorized payment methods. Any misuse of the website, fraudulent activity, or failure to comply with these terms may result in order cancellation or refusal of service. Please ensure all details provided are correct to facilitate a smooth shopping experience.
Returns, exchanges, and refunds.
All sales are final. We do not accept returns or exchanges. If a customer receives a damaged, defective, or incorrect item, they must contact us within 48 hours of delivery. Once the issue is reviewed and confirmed, a replacement or full refund will be offered. Requests made outside this timeframe will not be accepted. Please refer to our Return Policy for more detailed information.
General Provisions
These terms and conditions are governed by and construed in accordance with the laws of the State of New Jersey, United States.